24/7
Always on
0
Leads dropped
1
Pipeline automated
Overview
An AI CRM agent I designed and shipped to run inside a live sales pipeline. It automated the unglamorous, high-stakes work: inbound triage, lead qualification, and follow-up.
The value was in reliability, not cleverness. It was built to route correctly, follow up on time, and never drop a lead, cutting manual handling across the pipeline.
What it does
- ▹Automated inbound triage and lead qualification.
- ▹Owned follow-up logic across the whole pipeline.
- ▹Designed for consistency and reliability over novelty.
- ▹Cut manual lead handling on a live sales pipeline.
What I learned
“The value of an agent is in the boring, reliable parts: routing, follow-up, never dropping a lead. I designed it for consistency over cleverness.”